Reklama standartlari va shikoyat

Reklama yolg‘on bo‘lsa yoki xizmat sifati yomon bo‘lsa, shikoyat bildirish mumkin. Qo‘ng‘iroq tuzilishi: 1) salomlashish va o‘zingizni tanishtirish, 2) maqsad: I’m phoning to make a complaint about ... / I’d like to complain about ..., 3) muammoni tushuntirish (o‘tgan zamon): I ordered a blue jacket, but a green one was delivered, 4) nimani xohlashingiz: I’d like you to send the right one, 5) xodim javobi: I’ll look into it and call you back. Xodim qo‘ng‘iroq yozuvini to‘ldiradi: Name, Date, Address, Tel. No., Purpose of call, Details, Action. Tushunmovchilikni oldini olish uchun ismni harflab aytish, telefon raqamini sekin aytish kerak. Muloyim bo‘ling: I’m afraid there is a problem.