3
Ish yuzasidan telefon suhbatlari
Darslik: 8-bet
MaqsadRasmiy (ish yuzasidan) telefon suhbatlari: muloyim iboralar, ismni harflab aytish, yozma xabar.
Yangi so‘zlar
javob qaytargich (avtojavob) · answerphonetelefon ma’lumotnomasi · telephone directorynoto‘g‘ri raqam · wrong numberkuting (aloqada qoling) · hold on
Tushuntirish
Ish yuzasidan qo‘ng‘iroqda til rasmiyroq bo‘ladi. Qo‘ng‘iroq qiluvchi Could I speak to Mr Karimov, please? deydi. Javob beruvchi I’m afraid he isn’t here today yoki Who’s speaking, please? deb so‘rashi mumkin. I’m afraid — yoqimsiz xabarni yumshoq aytish usuli. Ism noaniq eshitilsa, Could you spell your name, please? deyiladi va ism harflab aytiladi. Raqam yoki ism adashsa, wrong number deyiladi. Kutishni so‘rash uchun Hold on, please ishlatiladi. Oxirida xabar qisqa yozma shaklda yoziladi: Date, For, From, Message. Avtojavob qaytargichda esa: Nobody is in the office. Please leave a message after the tone.
Namunalar
A: Good morning, Orient Travel. B: Good morning. Could I speak to Ms Rakhimova, please? A: I’m afraid she is in a meeting. Who’s speaking, please? B: It’s Bakhtiyor Yusupov. Please ask her to ring me back. A: Could you spell your surname, please? B: Y-U-S-U-P-O-V.
Message. Date: 4 May. For: Ms Rakhimova. From: Mr Yusupov. Message: Please ring him back about the tickets.
Sinfda faoliyat
«Ofis»: ikki guruh ofis va mijozlar rolini o‘ynaydi. Mijoz ismini harflab aytadi, xodim xabar blankasini to‘ldiradi.
Mashq
1
Rasmiy qo‘ng‘iroqda «Janob Karimov bilan gaplashsam bo‘ladimi?» deb ayting.
Could I speak to Mr Karimov, please?
2
«Rahimov» ismini harflab ayting.
R-A-H-I-M-O-V
3
Xabar blankasida qaysi to‘rt bo‘lim bor?
Date, For, From, Message
4
Nega «I’m afraid he isn’t here» «He isn’t here» dan yaxshiroq?
U yoqimsiz xabarni muloyim va yumshoq yetkazadi, rasmiy muloqotda bu muhim.