Sentence stress, phone manners and the history of writing

When working with a text, first read it silently, mark unfamiliar words and find their meanings in a dictionary or from the context. Read this mini-text: “When answering a phone call, we first greet and introduce ourselves. We do not interrupt the other person and do not raise the voice more than needed. When the talk ends, we thank them and say goodbye.” The main idea: good manners apply on the phone as well.