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Asking for information: educational service providers

الأسبوع 19 · المحور الثالث، الدرس ٤ «التواصل مع مقدّمي الخدمات التعليمية»: البريد الرسمي ونوافذ المحادثة · 3 دروس
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Who are educational service providers?

ICT P6 Term 2, Theme 3: pp. 22–25
GoalSay what educational service providers are and choose the right one for a need.
New words
educational service provider (ESP) · an organisation, paid or free, that supports learningonline library · a collection of books and articles that you read on a screenonline museum · a museum whose objects and stories you can explore on a screenreliable · something you can trust to be correct
Explanation

Educational service providers, or ESPs, are organisations that support learning. Some charge money and some are free. Examples are online libraries, publishers of learning materials and online museums. They are sources of information that a pupil can learn from. Why are they reliable? Their information is usually checked in several educational sources, and it is often written by experts. That makes an ESP different from a random page on the internet, where anyone could have written anything. You can contact an ESP when you need help with research or another learning need. A school librarian is a good comparison: you can ask the librarian a question and expect a careful answer. Online, you must also be careful about yourself. Contact an ESP only with a grown-up, and never give a real name, age, school or address.

Type of ESPWhat it offersA question you could ask
online librarybooks and articlesWhere can I find articles about bees?
educational publishing sitelessons and textbooksWhich lesson explains the water cycle?
online museumobjects and their storiesHow were old coins made?
Worked examples
how do bees make honey?online librarybooks and articles
Youssef wants to know how bees make honey. He asks a grown-up to help him find an online library, because it holds books and articles on that topic.
an old lamponline museumexperts check it
Habiba wants to see how people lived long ago. An online museum can show objects and tell their stories, and its experts check the information.
Unknown pageESP page
writer unknownoften written by experts
nobody checked itchecked in several sources
Two sources compared. A page by an unknown writer: nobody checked it. An ESP page: checked in several sources and often written by experts. Both can look equally nice, but only one is reliable.
Class activity

ESP sorter. Write six needs on cards: find an article about the Nile; read a lesson about fractions; see an old tool and its story; read a book about camels; learn how an old boat on the Nile was built; find a picture book for a small cousin. Put each under ‘online library’, ‘educational publishing site’ or ‘online museum’, and write your reason. Some cards may fit two answers.

Practice
1
What is an educational service provider?
2
Name three kinds of ESP.
3
Who often writes the information at an ESP?
4
What must you never give when you contact an ESP?