الأسبوع 22 · المحور الثالث، الدرس ٨ «إرشادات للتواصل المتزامن وغير المتزامن»: اختيار طريقة التواصل · 3 دروس
3
Send my message politely
ICT P5 Term 2, Theme 3: pp. 38–41
GoalWrite and send a polite, clear message on paper to a chosen person, and explain my choices.
New words
polite · showing good manners and respectpatient · able to wait calmly without getting upsethelpful · ready to help others or giving useful helpclear · easy to understand, with no confusion
Explanation
Whichever way you communicate, four habits make you a good digital citizen. Be polite: even when you are upset, use kind words. Be patient: your friend may be busy, so give time to answer before you send another message. Be helpful: if someone needs help with a message or a tool, share what you know. Be clear: read your message back before sending. Could it be misunderstood? If yes, change it. Now plan a message. Choose who it is for (invent a person), say if it is live or later, if it will be formal or informal, and why. Write it on paper, with a grown-up’s help if you were sending it. At the end, write what you would do differently next time.
Habit
What it looks like
Polite
kind words, even when upset
Patient
wait before sending again
Helpful
share what I know
Clear
read it back before I send
Worked examples
Rahma plans a message to her invented teacher, Mrs. Amal: an e-mail (later), formal, because it is a request. She writes: ‘Dear Mrs. Amal, I would like to ask when the project is due. Thank you.’ It is polite and clear.
Omar sent a message to a friend, who has not answered after ten minutes. Omar waits patiently and does not send five more messages. Patience is part of good communication.
Seif reads his message back: ‘Send me the thing now.’ It is not clear which thing. He changes it to: ‘Could you send me the picture of the school garden today, please?’ Clear and polite.
Class activity
My message plan. On a page, answer: 1. Who is it for? (an invented person) 2. Live or later? 3. Formal or informal? 4. Why? Then write the message in three short parts: greeting, the point, thanks. Read it back to check that it is polite, patient (no pushing), helpful and clear. Give it to a partner to ‘receive’ it and write a short reply. Finally, write what you would do differently next time.
Practice
1
Name the four habits of good communication.
Be polite, be patient, be helpful and be clear.
2
Your friend has not answered for five minutes. What does being patient mean?
Wait calmly. He may be busy. Do not send many more messages.
3
Why read your message back before you send it?
To check that it is clear and cannot be misunderstood.