☰ خطة العام · تكنولوجيا المعلومات والاتصالات (بالإنجليزية)

Live and later communication

الأسبوع 22 · المحور الثالث، الدرس ٨ «إرشادات للتواصل المتزامن وغير المتزامن»: اختيار طريقة التواصل · 3 دروس
3

Send my message politely

ICT P5 Term 2, Theme 3: pp. 38–41
GoalWrite and send a polite, clear message on paper to a chosen person, and explain my choices.
New words
polite · showing good manners and respectpatient · able to wait calmly without getting upsethelpful · ready to help others or giving useful helpclear · easy to understand, with no confusion
Explanation

Whichever way you communicate, four habits make you a good digital citizen. Be polite: even when you are upset, use kind words. Be patient: your friend may be busy, so give time to answer before you send another message. Be helpful: if someone needs help with a message or a tool, share what you know. Be clear: read your message back before sending. Could it be misunderstood? If yes, change it. Now plan a message. Choose who it is for (invent a person), say if it is live or later, if it will be formal or informal, and why. Write it on paper, with a grown-up’s help if you were sending it. At the end, write what you would do differently next time.

HabitWhat it looks like
Politekind words, even when upset
Patientwait before sending again
Helpfulshare what I know
Clearread it back before I send
Worked examples
Rahmaformal e-mailMrs. Amal
Rahma plans a message to her invented teacher, Mrs. Amal: an e-mail (later), formal, because it is a request. She writes: ‘Dear Mrs. Amal, I would like to ask when the project is due. Thank you.’ It is polite and clear.
waitpatient
Omar sent a message to a friend, who has not answered after ten minutes. Omar waits patiently and does not send five more messages. Patience is part of good communication.
not clearchangeclear
Seif reads his message back: ‘Send me the thing now.’ It is not clear which thing. He changes it to: ‘Could you send me the picture of the school garden today, please?’ Clear and polite.
Class activity

My message plan. On a page, answer: 1. Who is it for? (an invented person) 2. Live or later? 3. Formal or informal? 4. Why? Then write the message in three short parts: greeting, the point, thanks. Read it back to check that it is polite, patient (no pushing), helpful and clear. Give it to a partner to ‘receive’ it and write a short reply. Finally, write what you would do differently next time.

Practice
1
Name the four habits of good communication.
2
Your friend has not answered for five minutes. What does being patient mean?
3
Why read your message back before you send it?
4
What parts does a short message have?