Talking online: forms, manners and risks
Talking online has special features. A message can be recorded and kept, it can reach many people at once, it can sometimes be sent without showing a name, and it is hard to take back once sent. That is why manners matter. Tone is lost in text: a joke that sounds friendly in your voice can sound rude on a screen, so read before you send and add a clear word or sign if you are joking. Flaming, writing angry public attacks, hurts real people; being anonymous is no excuse for cruelty. Use clear subjects, short messages and polite words, and stop to think before replying in anger. In e-mail there are three address fields. To is for the people the message is for. Cc sends a copy to people who should know; everyone sees these addresses. BCC sends a copy while hiding that receiver from the others, which protects addresses in a big group mail. Do not use BCC to hide something from someone who should know. Finally, be careful with risks: strangers can pretend, personal details should not be shared, and any message that makes you uneasy should be shown to a trusted adult.
| Field | Who gets it | Who sees the address? |
|---|---|---|
| To | main receivers | everybody |
| Cc | people who should know | everybody |
| BCC | hidden receivers | only the sender and that receiver |
| Person | Field | Sees in the header |
|---|---|---|
| Hana | To | Hana, Omar |
| Omar | Cc | Hana, Omar |
| Karim | BCC | Hana, Omar |
Role-play on paper: write a short polite e-mail from a pupil to a teacher asking to move a quiz date. Use a clear subject line, say who goes in To and whether anyone is in Cc. Then rewrite one angry sentence that someone might post, in a calm way.