Listening to a talk on future skills: notes and True / False
Before you listen, read the questions and the headings of the notes table. While you listen, write only key words: skill names, numbers and reasons. Do not write full sentences. Use short forms such as comm. for communication. Listen a second time to fill the gaps. A talk often uses First, Second, Third to order its points: these words help you note the points in order. For True / False items, find the words in your notes that prove or disprove the sentence. The book’s listening on page 72 has its own topic; our talk is from a shop owner at a school careers morning. For the book’s role-play (page 73) choose three skills and give a reason for each.
| Skill | Why the shop needs it | Note |
|---|---|---|
| communication | helpers listen and explain | listen, explain |
| flexibility | customers change jobs late | last-minute change |
| emotional intelligence | understand feelings, stay calm | calm |
| digital literacy | use computers and printer safely | safely |
Good morning, everybody. I run a small print shop, and every summer I take four helpers. I do not only look at marks. First, I look for communication: a helper must listen and explain things clearly. Second, I look for flexibility, because a customer may change the job at the last minute. Third, I look for emotional intelligence, which means understanding how other people feel and staying calm. Fourth, I look for digital literacy: a helper must use our computers and the printer safely. Each helper works twenty hours a week for six weeks. Skills can be learned, so my advice is to start one new habit this month.
Make a notes table for the talk with three columns: skill, reason, example. Then choose three skills that a first summer helper in a library needs and write one sentence for each, with because.